Committed to safety!

We, at Belle Helene Hotel, start this season with great joy and optimism and welcome you to one of the most beloved resorts of Mani, complied with all the latest health and sanitation protocols according to the updated Greek legislation in regard to COVID-19. More specifically, we wish to inform you of the following:

 

UPON ARRIVAL & BEFORE DEPARTURE

Our warm smile cannot be hidden so we have installed sneeze guards at front desk at the reception area and all the proper floor markings for the appropriate social distancing we have to keep

Option of web registration is provided and highly suggested, please find here below the relevant link: https://hotelbellehelene.hotelbrain.com/web-check-in/

 

Check out must take place until 11:00 and check in must be at 15:00 and onwards

We urge you to use the service of receiving your invoice upon check out via email and payments are preferred to be done with debit or credit cards

All your room key cards are sanitized very carefully before your arrival at the hotel

 

ACCOMMODATION

Meticulously cleaning, naturally aired rooms and deep sanitation of rooms before your arrival, also proper attention to all room spots that are mostly used and touched, such as doorknobs, telephones, bath, washbasin tabs and remote controls

According to the new health & safety protocols is suggested that the cleaning and change of linen and towels should take place every 3 days.

We have removed from all our rooms, decorations, info and directory folders, laundry bags, and extra runner linen from the bed

A/C filters will be cleaned and disinfected after every departure

 

CLEANING & SANITATION OF PUBLIC AREAS

Daily, all indoor public areas are properly aired.

All the public used spots & elevator of the hotel are frequently cleaned thoroughly.

Suggestion of elevator use by one person or a family

Sanitizer dispensers can be found in every public area of the hotel for our guest’s convenience and in all back of house areas for our valued staff.

Clear signage of cleanliness procedures & routes demonstrated in all common areas

Frequent and thorough cleaning of all ventilation fans and air conditions.

 

FOOD & DRINKS

Table booking is obligatory for a la carte dinning

Open-air setting of our main restaurant ensures distancing, 1,5-meter space between tables

We keep the proper table and chair distancing in our bars indoor or outdoor areas according to the updated rules and regulations

All tables are provided with one use only paper table mats

Daily cleaning and sanitation in all the area of kitchen, restaurant, and bars

We are following all HACP and ISO 22000 procedures

Breakfast 07:30-10:00

Lunch       13:30-15:30

Dinner      20:30-22:30

 

OUTDOORS POOL

All our sunbeds and umbrellas have certain distance from each one according to safe distancing protocols

Reservation of sunbeds/towel is not allowed by no one except they are physically present at the time

Pool will operate according to all new and updated health procedures & protocols from 10:00 to 20:00

Systematic chlorination of the pool with disinfectant products as designated by our maintenance team

 

STAFF HYGIENE

All our staff are trained according to all the new hygiene and proactive health rules, as also their use of personal hygiene

Thoroughly check of all staff health certificates and their health condition

Use of gloves and mask where it is necessary with the ability of constant change

All our staff are trained for possible Covid-19 incident and how to act according to health protocols

Permanent collaboration with a doctor for health services

Constant all-time training, briefing and compliance according to the rules of the competent authorities and the most up to date health protocols

Especially this season the unrivalled hospitality of Belle Helene Hotel and our anthropocentric philosophy have a greater and special meaning. Our staff will always be there to pamper you so you will enjoy

 

A Relaxing & Pleasant Holiday with Safety